We offer a 7-day return period from the date of delivery. Inquiries beyond this window are eligible for exchange only.
Jewelry must be in its original, unworn state. Items showing signs of wear or resizing will not be accepted.
All returns must include the original Certificate of Authenticity, Hallmark details, and luxury packaging.
Custom-designed or engraved jewelry is crafted uniquely for you and is considered a final sale.
For your peace of mind, we provide fully insured courier pick-up for all authorized returns within India.
Each returned piece undergoes a rigorous inspection by our master jewelers to verify gold purity and gem integrity.
Initiation: Contact our concierge to receive your Return Authorization Number.
Collection: We arrange a secure pick-up from your registered address at your convenience.
Settlement: Once the audit is complete, your refund is processed to the original payment method within 5-7 business days.
